Rite Aid at 728 Southwest 4th Avenue in Ontario, Oregon

Customer Reviews about Rite Aid

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  This is the worst pharmacy in Ontario. Not only is customer service poor. The wait time to get a prescription is very long and if your doctor's office calls in a prescription you don't get it worked on until you tell them you need it by either going there or sitting on hold for 5 to 10 minutes if you call in. They dont tell you that you need to call in yourself or go by there to get your prescriptions started. I find this very inconvenient plus I had to wait two hours to fill my script for my sick two year old after the doctors office called it in.
  October 03, 2017

  by Tasha Yano
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  I am very disgusted with the treatment or lack of rather, that my son received recently in this Rite Aide. He had developed a staph infection on his face, these infections are dangerous if you don't get antibiotics right away! He was obviously in terrible pain and his face was swollen so bad, there was no way you couldn't see that he was in a horrible state! His prescriptions were very expensive, so I offered to pay to help him out, I live in another state, the pharmacy told him they could not take a payment over the phone. Ok, so there is a Western Union in the Rite Aide. OK! I'll Western Union the money. The teller tells my son she does not have the cash in her register to give him for his Western Union! He'd have to go across town to Pilot to get his money and then come back and get his meds! He shouldn't have been driving in the first place! I think there could have been something they could have done to help him out. Instead their total lack of sensitivity is horrible! Anyone that has worked in retail, knows that there could have been some kind of work around here! Very disappointed in the way my son was treated! I didn't even want to give one star here! Horrible!
  December 20, 2016

  by Tracey cowperthwait

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